Senior officials from Dubai Electricity and Water Authority (DEWA) attended to a power outage that occurred at Dubai Mall on 24 April, 2017.
Managing director and CEO, HE Saeed Al Tayer, was present at the scene with Dubai Police chief, Abdullah Al Marri.
The power outage was caused by the transfer of high-voltage cables from a Dubai Mall substation, based on a request placed by owner, Emaar.
— Dubai Media Office (@DXBMediaOffice) April 24, 2017
DEWA and Emaar “had previously agreed to transfer the cables”, and the outage occurred during the transfer after “one line went out of service”.
State agency Dubai Media Office tweeted at 9.17pm that power had been restored at the mall.
“DEWA thanks all the shoppers, customers, retail staff, security guards, [and] facilities management [staff] at Dubai Mall for their wonderful support,” the agency added in a separate tweet.
Electricity and water supply in the “rest of the area” were not impacted, DEWA confirmed.